Key Takeaways
- •Very easy and professional experience. Quick response from the doctor and easy ordering, billing and shipped and delivered on time. Hassle free.
- •Great service and products.
- •Everything always arrived in a timely manner.
- •Simple, respectful, professional with good follow up and guidance, and fast service and delivery.
- •Best place to get birth control. No more annoying doctor visits
Depression Treatment Guide for Canadians
Over 1,500,000 Canadians have accessed mental health services online. These platforms earn strong ratings, including 4.8 on Trustpilot, 4.4 on Google, and 4.9 on the App Store. Patients value the ease and professionalism of the process.
Patient Experiences
Users share positive feedback on the service.
- Very easy and professional experience. Quick response from the doctor and easy ordering, billing and shipped and delivered on time. Hassle free.
- Great service and products.
- Everything always arrived in a timely manner.
- Simple, respectful, professional with good follow up and guidance, and fast service and delivery.
- Best place to get birth control. No more annoying doctor visits
- Within an hour . . . a doctor contacted me to make sure that particular medication was what I wanted. Doctor was friendly and knowledgeable. Within minutes . . . being confirmed my order was put through and I received my medication after 2 days.
- Great service! I really appreciate being able to put my auto-refill on pause.
- Easy and simple.
- The best service!!! So happy I never have to try and get myself to the pharmacy anymore. This is the future!!!
- The whole process of signing up with the online visit, and getting my prescription in the mail was very easy and very convenient.
- Super convenient, and amazing customer service! The team always responds +++ fast and answers every question and concern. Very pleased!
- Discreet, quick, very professional, and feels totally safe. This is such a convenient service and I'm a huge fan already.
- Gets you into contact with doctors discreetly online to address personal matters that you'd rather not go to a doctor in person to see, you get the prescription best suited to your needs, and they'll deliver it to your local pharmacy or even your house!
- Very quick and easy to do. Can ask the doctor any questions about the medication.
- The process was a whole lot easier and faster than I imagined. And the doctor was absolutely helpful and answered relatively fast. I highly recommend.
- Super convenient and affordable! Much easier than having to book a doctors appointment and wait to get a prescription filled.
"I love that if my prescription doesn’t work out, it’s easy to try something new."
Chloe, a patient
Experienced Practitioners Across Canada
Access a network of healthcare professionals throughout Canada.
- Alannah Morton, NP Nurse Practitioner
- Andrew Daly, MD
- Blair Marchand, NP Nurse Practitioner
- Dana Timchenko, NP Nurse Practitioner
- Deidre Riordon, NP Nurse Practitioner
- Erida Sihota, NP Nurse Practitioner
- Hardeep Dhillon, NP Nurse Practitioner
- Marley Giddings, NP Nurse Practitioner
- Melissa McNiven, NP Nurse Practitioner
- Noa Cuperfain, NP Nurse Practitioner
“Our team of practitioners is here to provide compassionate care, without judgement. From diagnosis, to treatment and beyond, we’re in this together, every step of the way.”
Dr. Kelly Anderson, MD Chief Medical Officer
Key Features of Treatment Programs
Programs include a comprehensive initial consultation. They offer unlimited check-ins with a practitioner, treatment plan optimization, free fast shipping, and ongoing support with continuity of care.
Insurance providers can be billed directly.
Suitability for Online Treatment
Online treatment suits those with symptoms of anxiety or depression seeking safe online prescriptions and home delivery.
It does not fit if you have thoughts of hurting yourself or others, are a minor under legal guardian care, face an urgent crisis or emergency, have diagnoses like psychosis or schizophrenia, require court-ordered therapy or treatment, or lack internet access.
Defining Depression and Treatment Approaches
Depression, sometimes known as major depressive disorder, presents various symptoms. These include prolonged sadness, lack of interest in everyday life, sleeping too much or too little, and feelings of loss, guilt, or lack of direction.
Treatment occurs through a specific plan developed with healthcare practitioners, plus counselling.
Several treatment forms exist. A prescribing practitioner advises the best option after assessment.
How Online Assessments Operate
Assessments use an asynchronous telemedicine model. Complete them at your own pace, with progress saved for later completion.
For mental health categories, a practitioner may require a phone or video call to review your profile. Most do not need live calls; prescribers respond via secure messages in your account.
Expect a response within 24 hours of submission. Contact support if delayed.
Assessments cannot be skipped; reach support for questions.
Create an account and complete the medical assessment for practitioner review. Send questions via secure messaging. Practitioners often use messaging alone but may request audio, video, or tests for optimal plans.
If appropriate, they approve the visit, write a prescription, and ship it home. Message your practitioner anytime for questions or changes.
After assessment, practitioners respond within 24 hours generally.
Mental health is health. Period. Proven options help manage depression and boost well-being. No judgment, no stigma. Receive treatment discreetly at your door.
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