{"@context":"https://schema.org","name":"Volta Peptides public facts","url":"https://voltapeptides.com/facts","organization":"https://voltapeptides.com/#organization","lastReviewed":"2026-11-02","groups":[{"id":"company","title":"Company"},{"id":"ordering","title":"Ordering and payment"},{"id":"shipping","title":"Shipping"},{"id":"returns","title":"Returns and refunds"},{"id":"tax","title":"Sales tax"},{"id":"quality","title":"Purity and certificates"},{"id":"support","title":"Support"}],"facts":[{"id":"legal-name","group":"company","label":"Legal name","statement":"Volta Peptides is a Canadian Corporation registered in British Columbia.","value":"Volta Peptides Ltd","source":"https://voltapeptides.com/about"},{"id":"business-address","group":"company","label":"Business address","statement":"3750 N Fraser Way, Burnaby, BC V5J 5E9, Canada. It is a business address, not a shop a customer can visit.","value":{"street":"3750 N Fraser Way","city":"Burnaby","region":"BC","postalCode":"V5J 5E9","country":"CA"},"source":"https://voltapeptides.com/contact"},{"id":"warehouses","group":"company","label":"Warehouses","statement":"Two: British Columbia, Canada, and California, United States. A Canadian order prefers the British Columbia warehouse and every other order prefers the US one; when the preferred warehouse cannot fill the whole order, the other one ships it, and an order neither can fill alone may arrive as two parcels.","source":"https://voltapeptides.com/policies/shipping"},{"id":"research-use","group":"company","label":"What the products are for","statement":"Every product is sold for in-vitro laboratory research only. None is a drug, supplement or food, and none is for human or animal use.","source":"https://voltapeptides.com/policies/research-disclaimer"},{"id":"account-required","group":"ordering","label":"Account","statement":"Viewing the catalogue and ordering need a free account, which is instant, and a declaration that the buyer is 21 or older and buying for research use.","value":{"minimumAge":21},"source":"https://voltapeptides.com/sign-up"},{"id":"payment-methods","group":"ordering","label":"Payment methods","statement":"Credit or debit card, Apple Pay, cryptocurrency, and Interac e-Transfer for Canadian customers.","source":"https://voltapeptides.com/payment-instructions"},{"id":"currencies","group":"ordering","label":"Currencies","statement":"Prices are shown in Canadian dollars to visitors in Canada and in US dollars elsewhere; other display currencies can be chosen, and the price checkout compares is the one shown.","source":"https://voltapeptides.com/buy-peptides-canada"},{"id":"dispatch","group":"shipping","label":"Dispatch","statement":"An order received before 2:00 PM Pacific on a business day is dispatched the same day; one received later, or on a weekend or holiday, is dispatched the next business day. The same cutoff applies at both warehouses.","source":"https://voltapeptides.com/policies/shipping"},{"id":"transit-canada","group":"shipping","label":"Delivery within Canada","statement":"1–4 business days after dispatch, depending on the province.","value":{"minBusinessDays":1,"maxBusinessDays":4},"source":"https://voltapeptides.com/policies/shipping"},{"id":"transit-cross-border","group":"shipping","label":"Delivery across a border","statement":"3–8 business days after dispatch, depending on the destination and customs.","value":{"minBusinessDays":3,"maxBusinessDays":8},"source":"https://voltapeptides.com/policies/shipping"},{"id":"us-warehouse-services","group":"shipping","label":"US warehouse services","statement":"A US address shipped from the US warehouse chooses Standard ($12 USD), FedEx 2 Days ($19 USD) or FedEx Overnight ($49 USD).","value":{"standardUsd":12,"fedex2DaysUsd":19,"fedexOvernightUsd":49},"source":"https://voltapeptides.com/policies/shipping"},{"id":"free-shipping","group":"shipping","label":"Free shipping","statement":"Shipping is free on orders over CA$199 to Canada, over $149 USD to the United States, and over $250 USD to any other country. It covers the cheapest option at checkout; a faster option costs the difference.","value":{"canadaCad":199,"unitedStatesUsd":149,"internationalUsd":250},"source":"https://voltapeptides.com/policies/shipping"},{"id":"countries-served","group":"shipping","label":"Countries served","statement":"Canada and 8 other countries: US, GB, AU, NZ, DE, FR, NL, IE (ISO 3166-1 codes).","value":{"countries":"CA,US,GB,AU,NZ,DE,FR,NL,IE"},"source":"https://voltapeptides.com/policies/shipping"},{"id":"return-window","group":"returns","label":"Return window","statement":"7 calendar days from delivery, not from the order date.","value":{"days":7},"source":"https://voltapeptides.com/policies/refund-policy"},{"id":"return-conditions","group":"returns","label":"Return conditions","statement":"Returns are allowed for issues like wrong product shipped, different quantities, or damage upon arrival. Claims must be submitted within 7 calendar days of delivery, and products must be kept sealed in their original packaging.","source":"https://voltapeptides.com/policies/refund-policy"},{"id":"sales-final","group":"returns","label":"Finality of sales","statement":"All sales are final, and orders cannot be canceled, returned, or refunded once payment is processed, unless there is a valid reason such as a wrong product shipped or damage upon arrival.","source":"https://voltapeptides.com/policies/refund-policy"},{"id":"refund-timing","group":"returns","label":"Refund timing","statement":"A refund is processed within 5–10 business days of approval.","source":"https://voltapeptides.com/policies/refund-policy"},{"id":"tax-canada","group":"tax","label":"Canada","statement":"A Canadian delivery address is charged GST or HST at the destination province's rate, plus provincial sales tax only where Volta is registered to collect it (BC), on the goods and the shipping, shown as separate lines at checkout and on the receipt.","source":"https://voltapeptides.com/buy-peptides-canada"},{"id":"tax-outside-canada","group":"tax","label":"Outside Canada","statement":"No Canadian sales tax is charged on an order shipped outside Canada. A California address is charged California sales tax, because the US warehouse is there; any other tax that applies is shown at checkout before payment.","source":"https://voltapeptides.com/policies/shipping"},{"id":"purity-specification","group":"quality","label":"Purity specification","statement":">99% is the specification every batch is released to. The figure on a certificate is what a laboratory measured for one lot.","value":{"specification":">99%","method":"HPLC"},"source":"https://voltapeptides.com/quality"},{"id":"certificates","group":"quality","label":"Certificates of Analysis","statement":"Batched certificates from independent 3rd party laboratories are published publicly on the COA page, the quality page and individual product pages. Each vial comes with a batch number and QR code that matches the exact vial to the batch it originates from.","source":"https://voltapeptides.com/coas"},{"id":"batch-number","group":"quality","label":"Batch numbers","statement":"Every product carries a batch number, and the lot number printed on its certificate is that same string, so the document can be matched to the vial rather than taken on trust.","source":"https://voltapeptides.com/quality"},{"id":"support-hours","group":"support","label":"Hours","statement":"Support is staffed 24/7, including weekends and holidays.","source":"https://voltapeptides.com/contact"},{"id":"support-reply","group":"support","label":"Reply time","statement":"An email is usually answered in under 90 minutes.","source":"https://voltapeptides.com/contact"},{"id":"support-email","group":"support","label":"Email","statement":"team@voltapeptides.com","value":"team@voltapeptides.com","source":"https://voltapeptides.com/contact"}]}